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Introducing the Liftoff Trust Center

Writer: Team Liftoff
Team Liftoff
Aug 6
2 min read
An open laptop. On the screen is an image of the Liftoff Commerce Trust Center.

Subscribers, 


We believe in transparency in all matters of business, and one of the most critical components of that transparency is our security posture. The entire team at Liftoff Commerce takes our part and responsibility in keeping your data safe seriously, and we are excited to announce visibility into our processes and policies that help protect that promise. 


We are proud to announce our new publicly accessible security trust center. This trust center is a single source of truth that is designed to:

  • Provide transparency into:

    • Penetration tests

    • Vulnerability scans

    • Security and governance policies

    • QSA documents and notes

    • Controls we follow

    • Documents and documentation

    • Status of compliances

  • Provide instant access to subscribers who need to validate our security posture

  • Establish a chain-of-trust that extends from our platform to your end users

  • Expedite security-related screening efforts, which is typically a lengthy process 


How to access the Liftoff trust center

Subscribers can access our trust center at the following address:


Navigating and using the trust center

Once inside the trust center, you have access to the following items:

  • Compliances overview

  • Controls we follow that have been validated

  • Resources, which include:

    • Scans, tests, and remediation

    • Security policies we employ

    • Documents we have authored for the sanctity of your data

    • Our SOC2 and PCI compliance documents

  • A list of our current subprocessors


By default, all documents and policies are locked and will require permission to access. To request access, please click the “Request Access” button at the top of the page. You will be prompted for your email address and related information. Once we have validated your request, we will issue access to these resources.



My access was not granted or I’m unable to find what I need

If you find that your access was denied or you are unable to locate a document you need, please reach out to your account manager for additional assistance. 


What’s next?

As Liftoff achieves additional levels or layers of compliance, those changes will be reflected here immediately. As always, if you have questions, please contact your account manager for additional assistance.


 
 

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