Introducing the Liftoff Trust Center


Subscribers,
We believe in transparency in all matters of business, and one of the most critical components of that transparency is our security posture. The entire team at Liftoff Commerce takes our part and responsibility in keeping your data safe seriously, and we are excited to announce visibility into our processes and policies that help protect that promise.
We are proud to announce our new publicly accessible security trust center. This trust center is a single source of truth that is designed to:
Provide transparency into:
Penetration tests
Vulnerability scans
Security and governance policies
QSA documents and notes
Controls we follow
Documents and documentation
Status of compliances
Provide instant access to subscribers who need to validate our security posture
Establish a chain-of-trust that extends from our platform to your end users
Expedite security-related screening efforts, which is typically a lengthy process
How to access the Liftoff trust center
Subscribers can access our trust center at the following address:
Navigating and using the trust center
Once inside the trust center, you have access to the following items:
Compliances overview
Controls we follow that have been validated
Resources, which include:
Scans, tests, and remediation
Security policies we employ
Documents we have authored for the sanctity of your data
Our SOC2 and PCI compliance documents
A list of our current subprocessors
By default, all documents and policies are locked and will require permission to access. To request access, please click the “Request Access” button at the top of the page. You will be prompted for your email address and related information. Once we have validated your request, we will issue access to these resources.

My access was not granted or I’m unable to find what I need
If you find that your access was denied or you are unable to locate a document you need, please reach out to your account manager for additional assistance.
What’s next?
As Liftoff achieves additional levels or layers of compliance, those changes will be reflected here immediately. As always, if you have questions, please contact your account manager for additional assistance.


